GDPR Privacy policy

Introduction

We at Entertainment Hub value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Entertainment Hub is the data controller responsible for your personal data.

2. Data We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and improve our services: To manage our relationship with you, including notifying you about changes to our services or Privacy Policy.
  • Marketing purposes: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • Legal requirements: To comply with a legal obligation.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. International Transfers

We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at [Contact Information].

10. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

  • Email: [Email Address]
  • Address: [Physical Address]

11. Changes to This Policy

We keep our privacy policy under regular review. This version was last updated on [Date]. We may update this policy from time to time by publishing a new version on our website.

12. Complaints

If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with a supervisory authority.

Thank you for trusting Entertainment Hub with your data. Your privacy is important to us.

INFORMATION YOUR ORGANIZATION COLLECTS:

The following table shows the information you selected when filling out the privacy tool.

Type of Information What you collect Who collects it For what reason Who uses it Stored by Shared with
Contact Information
  • Name
  • Website or IT support
  • Application forms
  • Website or IT support
  • Electronic File

CONSENT PRACTICES

Consent is voluntary agreement with what is being done or proposed. Consent can be either express or implied. Express consent is given explicitly, either orally or in writing. Express consent is unequivocal and does not require any inference on the part of the organization seeking consent. Implied consent arises where the consent may reasonably be inferred from the action or inaction of the individual.

EXPRESS CONSENT

You indicated that your organization does not collect any sensitive or potentially sensitive information. In the future, if your organization decides to collect sensitive or potentially sensitive information you should always make sure you get express consent from your customer. In other words, you must ask the customer directly if they consent to you collecting the information and/or disclosing the information to another organization. For example, if you collect financial information for a credit check, have the customer sign an application form that states that you will disclose the information to a credit reporting agency and that the customer consents to this.Express consent should be used whenever possible and in all cases when the personal information is considered sensitive.

IMPLIED CONSENT

You indicated your organization does not collect any information to complete a sale or other transaction, verify a customer’s credit, place a special order for a customer, arrange for a delivery, or process a return. If in the future your organization decides to collect this information, remember that so long as the information collected is necessary to complete one of the actions listed above, you can assume the customer has consented when he or she provides you with the information. (This is called “implied consent”).

Remember:

You can’t refuse to complete a transaction if the customer refuses to consent to the collection of information that isn’t necessary to complete the transaction.
If you decide later to use this information for another purpose, you have to go back and get the customer’s consent.

OPT-OUT CONSENT

You collect the following information for secondary purposes, such as marketing, administering a customer loyalty program, or customer relationship management:

In these circumstances, you have to give the customer an opportunity to tell you they don’t want you to use their information for that purpose. This is called an “opt-out”.

Opt-outs must be clear, easy to understand and easy for the customer to do. You can have an opt-out box on a paper-based or web application form, for example, that tells customers that if they don’t want to receive promotional material in the mail, just check here. You may want to let the customer know what they’ll be missing – special deals and new product information, for example – but don’t minimize, hide or obscure the opt-out. And don’t make it complicated, like requiring the customer to call a special phone number between certain hours. The point is to let the customer decide.

SECURITY PLAN

EMPLOYEE ACCESS TO CUSTOMER INFORMATION

You indicated that there are no employees in your organization who see or process information unnecessarily. This is a good practice. By limiting the number of people who view or process information you reduce the risk of inappropriate use or disclosure.

STORAGE OF PERSONAL INFORMATION: PAPER FILES

You indicated your organization does not keep any information in paper files.
In the future, if you do plan to store personal information in paper files, it is extremely important to take all measure possible in order to safely store your customer’s personal information. You should protect those files by moving them to:

A locked cabinet
A restricted area
An area with an alarm system
STORAGE OF PERSONAL INFORMATION: ELECTRONIC FILES
The following includes the types of information you may store in electronic files:

Name
It is extremely important to take all measures possible in order to safely store your customer’s personal information. Try the following methods to protect those files by using:

Computer passwords
Firewalls
Encrypted data files
Encrypted personal information that is sent or received over the Internet (by email or through web forms, for eg.)
Electronic audit trails that identify who has access information
Keeping backup files in a locked cabinet
Be especially careful with laptops, USB keys and electronic wireless devices. These types of devices can potentially store a large quantity of your customer’s personal information. All of these devices should be password protected and have the strongest form of protection possible.

COLLECTION OF SENSITIVE INFORMATION

You indicated that your organization does not collect any information that is sensitive or potentially sensitive. In the future if your organization decides to collect sensitive or potentially sensitive information consider using more than one method to ensure that it is kept confidential.

Finally, go through your old files and destroy any personal information that you no longer need in order to fulfill the purpose that you collected it for.

THIRD PARTIES LIST

You share personal information with the following third party suppliers or agents:

With No Other Parties
You’ll have to review the privacy practices of these firms to make sure they meet the same standards that you apply to your business. You should also talk to your lawyer about adding special clauses to any contracts that involve you sharing information with a third party to:

require the third party to protect your customer information
give you the power to audit the third party to make sure they’re complying with fair information practices
make sure the third party only uses the information for the purposes set out in the contract
require the third party to pass on to you any requests from customers to see their customer records